Senifone Companion App

Introduction

Senifone Companion helps you stay connected, informed, and in control of your Senifone device – especially when safety matters.

With this app, you can:

• Know where the device is at any time (live location tracking)
• Get instant alerts in emergencies (SOS, movement, low battery)
• Set safety boundaries like safe zones for monitoring movement
• Control device settings remotely without needing the physical device
• Monitor device health (battery, connectivity, activity)

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Account setup

Create and manage your account to get started.

Sign up

1. Open the app.
2. Tap Sign Up.
3. Enter your details:
   • Full Name
   • Email
   • Password
   • Confirm Password
4. Tap Sign Up.

Notes:

• Use the eye icon to show or hide your password.
• Tap Log in here if you already have an account.

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Forgot password

1. Tap Forgot Password.
2. Enter your email.
3. Tap Reset Password.
4. Follow the instructions sent to your email.

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Change password

1. Open Profile.
2. Tap Change Password.
3. Enter required details.
4. Tap Update Password.

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Device linking

Before using any features, you need to connect your Senifone device.

Link your device

1. Tap + (Link your devices).
2. Enter Device PIN.
3. Enter OTP Code.
4. Tap Save.

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Get OTP code (from device)

1. On the Senifone device, open Settings.
2. Go to General.
3. Tap Companion.
4. Copy the OTP code.

Once done, your device will appear in the app.

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Devices screen

View and manage your connected devices.

Device overview

Shows:

• Device name
• Online / Offline status
• Battery level
• Last known location

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Map view

• Displays device location on a map.
• Supports live tracking when active.

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Quick actions

• Volume status
• Direction (navigation)

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Device status

• Active — device is online
• Offline — no connection
• Alerts — important notifications

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Core Features

Live Location Tracking

To always know where the device is — useful for:

• Keeping track of senior citizens
• Locating a lost device
• Monitoring movement in real time

Live location steps

1. Open the Devices screen.
2. Select your device.
3. View its location on the map.

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Geo Alerts (Safe zones)

Use this to get notified when the device leaves a specific area.

Set a safe zone

1. Open Device Settings.
2. Set Location Radius.
3. Save changes.

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SOS Alerts (emergency help)

Use this to get instant emergency alerts when the device user needs help.

SOS alert flow

1. SOS is triggered from the device.
2. You receive an alert in the app

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Battery Alerts

Use this to avoid losing connection due to low battery.

Battery alert flow

You receive alerts when battery drops below a set level

Use battery alerts

1. Open Device Settings.
2. Open Battery Alert.
3. Set a battery threshold.
4. Save changes.

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Critical Alerts (always heard)

Use this to be ensure you never miss important alerts, even in Do Not Disturb mode.

When enabled plays sound for:

• SOS alerts
• Geo alerts
• Battery alert

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Volume settings

Controls

• Media volume
• Call volume
• Notification volume
• Alarm volume

Option:

• Restrictive mode volume limit

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Restrictive mode

Restrictive Mode is controlled from the Senifone device.

Enable restrictive mode

1. On the device, open Senifone Settings.
2. Go to Restrictive Mode.
3. Set a PIN.
4. Enable the mode.
5. Open Settings again.
6. Tap Enable Restrictive Mode.

What it does

• Limits maximum volume levels
• Prevents increasing volume beyond limit
• Helps enforce controlled usage

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Profile and settings

Manage your personal preferences.

Profile

• Name
• Email

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Options

• Language
• Change password
• Logout

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Legal

• Terms & Conditions
• Privacy Policy

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Feedback

Send feedback about the app.

Submit feedback

1. Open Feedback.
2. Enter your message (max 700 characters).
3. Tap Submit.